PRIVACY POLICY

While using our Site and Services, you may have to provide information regarding, but not limited to, your sponsorship project, your company, or your domain of activity. Some of the information you provide to us may be considered to be personal information under applicable law. We understand that you trust us to deal with this information in an appropriate manner, which is why we wish to explain our practices relating to the collection, use, or processing of personal information. By using our Site and soliciting our Services, you agree to this Privacy Policy regarding the information collected by Elevent.

1. Information Provided for the Use of our Site and Services.

When you use our Site and/or Services, we collect information required for you to use our Services (hereafter referred to as the “Information”). This Information includes:

Registration Information. When you register to send a request, we collect your personal or professional data, including, but not limited to, name, title, company, phone number, address and e-mail address.

Information Provided to Use our Services. In order to perform our Services, we collect and store various information related to your sponsorship project, your company, or your domain of activity, including:

(a) Your investments in communication and promotion

(b) Demographic data of the event’s clientele

(c) The benefits offered through a proposal and the cost of these benefits

This information is necessary for us to perform and optimize our Services, as described in detail hereinafter.

Use-Related Electronic Information. We collect some information on users that interact with us through the Site or our Services. This information can include web sites visited, links clicked, IP address, browser used, or other general electronic information. We also use cookies on the Site to make it easier to use, optimize the user experience, and make it more secure. We will only use cookies in the manner described above with your consent, which we will obtain during your first visit to our Website or your first use of our Services, as the case may be. Some of the cookies we use are however necessary to allow our Website (and our Services, as the case may be): if you do not consent to our processing of Information through these cookies, you may not use our Website or our Services.

2. Use of Information

As it is Elevent’s intent to protect all users, we use—in a limited way—some of the Information that you provide in order to optimize our Services. For example, we use the information you provide to calculate industry averages for our other users. When Elevent uses this Data to optimize the Services, we proceed anonymously, without identifying your sponsorship project or your company. Also, in your reports, you will be able to view content generated from the collective user data stored in the system. Among other uses, we can generate statistics from the users’ collected Information. This Information is first aggregated and rendered anonymous. Then, the statistics can be used to create reports and shared with you or other users. Information is always used with the intent of improving the reports generated, increasing the knowledge base of the industry, and enabling the continuous improvement of the business models that serve as a basis for sponsorship and partnership agreements.

Your Information is securely stored using an SSL protocol so that your Information and its privacy are protected. Our databases are stored on several secured servers located in Canada. Elevent does not sell or share the Data collected with third-party advertisers or marketing agencies, unless they guarantee that the Information will remain anonymous. Elevent is a fully independent company that has not entered any Information Sharing Agreement with third parties.

We also use the Information that you provide to perform our Services, including customer assistance and the improvement our Services. We conduct statistical analyses and other analyses on the Information we collect internally to analyze and measure the behavior and tendencies of our users in order to understand how they use our Services as well as to control and solve problems.

3. Information Sharing

We do not share your Information with third parties, except in accordance with this Policy. On occasion, we may share your Information with the service providers that help us provide our Services. These providers enter into written agreements with us, stating that they will keep your Information confidential and limit its use to what is needed for them to perform their services. We also establish contractual and technical protection mechanisms to ensure the privacy of your Information. We may also disclose your Information should Elevent merge with another company or its control be acquired in whole or in part, but only if the parties enter an agreement stating that the collection, the use, and the disclosure of the Information are limited to the objectives of the business transaction.

As part of the operations described above, we may need to transfer your Information outside of the province of Québec. We will conduct all such transfers in full compliance with applicable law and will use contractual and other safeguards to ensure that your personal information will continue to benefit from at least an equivalent level of protection.

4. Your Rights towards the Information

You have certain rights regarding your personal information, namely:

• The right to access your information that we hold, and to have them rectified if they are incomplete or inaccurate;
• The right to withdraw your consent to the future use and communication of your personal information;
• The right to data portability, meaning that you can request that we provide you with a copy of your information in a commonly-used technological format; and
• The right to request that we cease the diffusion of your personal information or that we deindex any hyperlink attached to your name and allowing access to such information.

To delete your information, please contact our Customer Service team at [email protected]. This will permanently delete your profile while retaining anonymous and aggregated Information, and will cause your access to all of our Services to be terminated.

We will endeavour to respond to any request relating to personal information within 30 days of reception.

5. Retention of Information

We will only retain your Information for as long as necessary in order to accomplish the purposes described in this Policy and to comply with applicable law. After this, we will destroy or anonymize your information. When we use information to render a decision concerning you, we will retain this information for a minimal period of one year following such decision.

6. Other Information

We pledge to use your Information with integrity and caution. We have in place technological, physical and organizational security measures consistent with industry standards in order to protect your information against loss, destruction, alteration, or unauthorized access. However, whatever the security measures and precautions we take, there is always a risk that your Information be seen or used by unauthorized third parties that could have acted illegally or fraudulently, or following events beyond Elevent’s control.

Our Site can include blogs and community forums. All the Information that you provide in these sections can be read, collected, and used by the other users. We are not responsible for the Information that you chose to provide in these sections.

Should you have questions regarding our use of your Information, please contact our data protection officer by mail at the following address: 6505, de Gaspé, Montréal, Québec, H2T 2A4, or by e-mail at : [email protected].

We endeavour to treat your personal information a transparent manner and in full compliance with applicable laws. If however you are dissatisfied with the manner in which your personal information is being handled, you have the right to contact the Québec Commission d’accès à l’information at the following address: https://www.cai.gouv.qc.ca/commission-acces-information/nous-joindre.